Announcements

Spam Filtering Improvements

  • 21st February 2026
We've been working behind the scenes to improve the spam and junk mail filtering on our Small Business Email platform, and we're pleased to let you know the upgrade is now complete. The improvements mean: More spam and phishing emails will be blocked before they reach your inbox Suspicious emails are now checked against a wider range of ...
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SmarterMail Connectivity Issues [RESOLVED]

  • 16th February 2026
Due to a bug in the most recent SmarterMail build we installed over the weekend, some customers who connect with IMAP had issues sending or receiving emails with attachments that took the email above a certain size. Webmail and POP were unaffected. We have had to revert to the previous build which resulted in less than 5 minutes of downtime this ...
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What's New? Introducing Sitejet Builder

  • 24th January 2026
We're delighted to announce that all of our website hosting packages include free access to Sitejet Builder, an easy to use tool for building your website inside a web browser without any coding experience needed, similar to products offered by platforms like Weebly and SquareSpace. If you don't see Sitejet Builder in your Plesk UI, please ...
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SmarterMail Management Now Working

  • 29th October 2025

I'm very happy to be able to announce our vendor has squashed the bug in the SmarterMail management tool we used to manage our SmarterMail Mail package accounts, mailboxes, and aliases. We will be publishing documentation soon.

Should you have any issues please let us know!

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